Rathfern Primary

Contact Us

Contact Us

Rathfern Primary School Opening Times

School Gates Open: 8:45 AM

Registration: 9:00 AM

Morning Session: 9:00 AM – Lunchtime

Lunch Breaks:

EYFS: 11:30 AM – 12:30 PM

KS1: 12:00 PM – 1:00 PM

KS2: 12:30 PM – 1:30 PM

Afternoon Session: After lunch – 3:30 PM

School Day Ends: 3:30 PM

Wraparound Care:

Breakfast Club: 7:45 AM – 8:45 AM

After-School Club: 3:30 PM – 6:00 PM

Tel: 02086903759

Rathfern Primary School Communication Strategy

Contact the right person for your concern quickly and effectively.

Emails sent to the admin mailbox will be forwarded to the relevant team

 General information or query for the class teacher

  • First Contact: Class Teacher
  • How to Contact: Email admin@rathfern.lewisham.sch.uk (Include your child’s name and class in the subject line)
  • Escalation Contact: Year Group/Phase Leader (EYFS/Years 1–6)
  • Response Time: Within 3 working days

 

Question about your child’s progress

  • First Contact: Class Teacher
  • How to Contact: Email admin@rathfern.lewisham.sch.uk
  • Escalation Contact: Year Group/Phase Leader
  • Response Time: Within 3 working days

 

Friendship or well-being concerns

  • First Contact: Class Teacher
  • How to Contact: Email admin@rathfern.lewisham.sch.uk
  • Escalation Contact: Year Group/Phase Leader
  • Response Time: Within 3 working days

 

Incident at breaktime or lunchtime

  • First Contact: Class Teacher or Lunchtime Supervisor

How to Contact:

 

Safeguarding concern

  • First Contact: Designated Safeguarding Lead (Mrs. Maharasingam)
  • How to Contact: Call 020 8690 3759 and ask for a DSL
  • Escalation Contact: Lewisham Safeguarding Hub (0208 314 6660)
  • Response Time: Urgent response within 24 hours

 

Attendance & Admissions

  • First Contact: Attendance Officer (Lisa Baldwinson)

How to Contact:

 

Pastoral support

  • First Contact: Class Teacher

How to Contact:

 

Finance or Free school meals

  • First Contact: School Bursar (Renata Nogal)

How to Contact:

 

Music lessons & clubs

  • First Contact: Magdalena or Music Teacher 

How to Contact:

 

Complaints about curriculum, including RSE

  • First Contact: Class Teacher
  • How to Contact: Email admin@rathfern.lewisham.sch.uk
  • Escalation Contact: Senior Leadership Team
  • Response Time: Within 3 working days

 

Serious complaint or whole-school concerns

  • First Contact: Headteacher
  • How to Contact: Email headteacher@rathfern.lewisham.sch.uk
  • Escalation Contact: Chair of Governors
  • Response Time: Please refer to complaints policy timeline

 

Positive feedback

  • First Contact: Relevant Member of Staff
  • How to Contact: Email admin@rathfern.lewisham.sch.uk
  • Escalation Contact: Headteacher
  • Response Time: Within 3 working days

 

Special Educational Needs Co-ordinator 

Year Group/Phase Leaders for Escalation

Early Years Foundation & Year 1

Year 2

Year 3

Year 4

Year 5

Year 6

Key Safeguarding Contact Details

  • Designated Safeguarding Lead (DSL): Mrs. Maharasingam
  • Call: 020 8690 3759
  • Lewisham Safeguarding Hub: 0208 314 6660

Chair of Governors

Sara Williams: swilliams@rathfern.lewisham.sch.uk 

Address

Rathfern Primary School
Rathfern Road,
Catford,
London SE6 4NL

Parking

No car park 

Free on street parking 

Road Restrictions enforced by ANPR CCTV 

Monday-Friday 8.15am-9.15am and 2.45pm-3.45pm

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